"This is the first time I have used this dealership and I couldn’t be any more pleased with the Vauxhall Insignia purchased, Glen was an excellent host and even shuffled the cars around the showroom so I could test drive the one from the back. Excellent customer service, not pushy, very helpful, once I decided what I wanted they even put it through the MOT before an agreed collection date, I had a problem taxing the vehicle online at .GOV web site at first because it was previously registered in Ireland, Glen even went to the Post Office and taxed it for me so it was ready to collect that evening after I finished work. All Covid-19 considerations were applied, masks, hand gel, screens & social distance so no worries there at all. Great company, great staff attitude, very customer focused & polite, would highly recommend"
Bernard G
"A really good car buying experience great car. A good car at a sensible price with the benefits of a good 6-month warranty."
Harry L
"This company is by far one of the best dealerships I have dealt with. My partners car died on the motorway , we found a mondeo with these guys , they had it all sorted serviced and MOT'd within 48 hours! When we got the car away a warning light came up (just our luck) but they were soooo helpful, they got the car back in very quickly and sorted it for us (just needed an oil and filter change) whilst I waited as we are going away in a few days. They definitely deserve 5 stars as you only know how good a dealer is after the sale when something goes wrong and these guys definitely went above and beyond. Thanks James for helping us get the sale done, Mark thankyou for resolving our issue so quickly and thanks to Glen for letting me chat away whilst waiting for my car to be sorted. Brilliant team and they have some hidden gems at amazing prices in their showroom, will definitely come back when its time for a change :)"
LISA M
"If you are looking for a car at a great price with excellent customer service . And you are reading this review Burnetts is the car company we all want excellent customer service from glenn and mark. Just a couple of issues which was sorted in a professional customer service manner. And by the way a big shout out for the mechanic and yes i will put that sponge in my ears when driving."
CARLOS I
"Great experience at buying a car; Glen & Mark made us most welcome as we discussed buying a car. We were handed the keys and told to 'go and have a play'... We checked the car over and once satisfied, we paid our deposit. The very next morning, all the paperwork was ready for us and was finalised within minutes. We were soon on our way home with our new purchase. We cannot stress too heavily the fact that there is NO PRESSURE WHATSOEVER to purchase. All the truthful facts are given to you, and your (future) car will be in pristine condition for viewing. There's no BS and the team here do a great job. It's guys like these that make Britain GREAT! Well done lads! 5*****. Al & Di (The Dance Teachers)"
Alan Pritchard
"Thank you Glen for an excellent non pushy yet informative service. Very pleased with the whole experience. The car is great at a very fair price. "
Eddie Wilson
"Absoloute delight to purchase a car from this garage. Tony was first class from start to end, mentioned a couple of very minor things on car and was fully addressed on collection of car, no worries or concerns at all. A no fuss, no pushy sales just a 1st class service. Recommend to all friends and family in future."
Paul Byrne
"Thank you Tony, start to finish absolute magic in a terrible time. Gent."
Simon J
"Great friendly service. We were made to feel welcome and at ease by all sales staff. The car was as described and they were happy to hold the vehicle for me while I drove to them. A few small niggles with the car (out of balance wheels the three new tyres that they fitted) but the car so far is great"
Matthew T
"Brilliant service excellent staff fantastic car thanks"
Victoria P
"Great experience at buying a car; Glen & Mark made us most welcome as we discussed buying a car. We were handed the keys and told to 'go and have a play'... We checked the car over and once satisfied, we paid our deposit. The very next morning, all the paperwork was ready for us and was finalised within minutes. We were soon on our way home with our new purchase. We cannot stress too heavily the fact that there is NO PRESSURE WHATSOEVER to purchase. All the truthful facts are given to you, and your (future) car will be in pristine condition for viewing. There's no BS and the team here do a great job. It's guys like these that make Britain GREAT! Well done lads! 5*****. Al & Di (The Dance Teachers)"
A LeRoc
"5* friendly professional help. We were left to view and explore the cars. When we went to get the keys for 2 cars to look in, the salesman was very friendly and helpful and did not push us into buying anything. When test driving the cars we were left to test drive ourselves, just had to hand our own keys in. We were not once pushed to buy a car or hassled by the salesmen. We would 100% recommend. We ended up purchasing a car and driving away the same day."
Natalie C
"James was a pleasure to deal with. Took the car for an initial test drive. Wasn’t pushy or “salesy” at all and the paperwork and sale was completed quickly. Would definitely recommend."
Darren V
"A professional and friendly welcome was afforded to us and space/time for us to view the car/s at our own leisure. Allowed an unassisted test-drive of choice. No hassle finance options. From seeing car on the internet to buying and driving it home less than 2 hours- superb service!! Thank you. Love my new car."
June R
"Very friendly, answered all my questions, polite and approachable, I would certainly but another car from them."
Angela C
"Very courteous manner and very efficient."
George P
"A very relaxed experience, no pushy sales men, no waiting around for a test drive. A quick value given for part exchange of our old car. G**n answered any questions asked of him (and there were lots...especially from my 4 and 6 year old) and sorted out a replacement battery very quickly. We are very happy with our Nissan duke, the 6 month warranty and RAC cover. No wonder they have lots of repeat business."
Kimberley T
"(Mr J is MY name for the sales man as i am not allowed to name drop). Initially i wasnt going to get a new car. I was just after a quote for finance. Zuto found me the car i bought and it is exactly as described in the Ad. Mr J who guided me through to collection of the car and i can not fault his work. He is really laid back, he asked me if i wanted an extended warranty but i wasnt in a position to get it. Mr J however went ahead and stuck a 6 month one on for me so that i didnt have to drive from leicester to adlington for any repair work needed. I am so grateful and appreciative of this kind gesture of goodwill and i really recommend barnett cars they have a huge range of great premium cars through to budget cars. All in all i would recommend this dealership to anyone, its genuine, laid back and your not hustled into buying stuff you dont need."
Paul W
"Great dealership friendly and helpful, love the car Recommended. Only issue was the car was delivered with a chipped windscreen when raised with the dealership they swiftly paid for a replacement windscreen. Great customer service."
Chris
"Very pleased with the car. The service was considerate, patient and could not be faulted, especially our contact. Would recommend anyone to purchase a car from Burnett Cars."
Ann S
"Great place, reliable and brilliant customer service. Would go again."
Karl Thompson
"Buying a Skoda Superb Diesel Estate Automatic -very much as described online. One minor niggle that was promptly fixed. Friendly and timely phone and email communications throughout."
Peter S
"Spot on could not be more honest and helpful."
Steve
"Very good no hassle very pleased with the car and the staff were very obliging would recommend to anyone."
John W
"Great experience. Good contact initially and then the guys were lovely when I got there and bought the car. Lovely car."
Mary
"Fantastic place great choice of cars Glen is the ultimate proffesional salesman.. no pressure too..."
Jonathan Page
"Excellent service, was able to view car at my own leisure and take it for a test drive. Very quick and easy sales transaction."
Elizabeth L
"Great cars got last 2 from here very helpfull people"
Andrew Atherton
"A completely hassle free sale, spotted the car I wanted, no trouble arranging a viewing/test drive via email. Was met by James who gave a briefing of the cars history, he was very friendly and professional, straight talking no bull approach which is rare these days. Noticed one of the fog lamps was broken, a replacement has been ordered and will be fitted at my convenience. Extremely pleased with the car (Mitsubishi ASX 4 1.8 diesel) and with the whole transaction. Could not have asked for any more. I highly recommend buying a car from them and wouldn’t hesitate to go back when I need to replace my new motor.
"
Nicholas S
"Bought a car from them before they moved to this site, didn't have any problems, good used vehicle's..."
CALVIN JOHNSTONE
"Very helpful and friendly no pushie staff very much recommend"
Kenneth Eaton
Very Professional and easy to deal with, explained this without the use of unnecessary jargon, very pleased with the purchase of a Seat Alahmbra - thank you!!
Tahir A.
Bought a seat Ibiza today Glenn and James were very professional and made for a great...
David Herman
I have had a harder time getting a coffee than I had getting my car thanks to James everything was so easy no gimmicks absolutely no pressure a pleasure to do business with. Thank you.
Andy C
First time we have dealt with this garage after seeing a car advertised there through AutoTrader. We were not disappointed when we headed there today to buy a car for our teenager. Great car and price, and the extra warranty and free RAC breakdown was welcome. Thanks to Glen for his friendliness and good service!
Joanne H
Excellent prices we wont buy from anybody else theyre that good.
Dave Thompson
Great people to do business with took all the hassle out of buying a car.
Barry C
Really straight forward no nonsense transaction. Cracking little motor for my daughter and me to share. James was really easy to deal with . Would definitely look to buy from this company again if me old Jag ever throws the towel in.
Tony C
Spoke with Glen throughout transaction of buying a great car, had it delivered by a polite gentleman named Jim, will use Burnett Cars again, that's for sure. 5 * stars.
CAROL M
Just a quick email to say a massive thank you for the Kia Sportage, I love it! I will be back in 3–4 years looking to upgrade hopefully! But im very happy with it.
D.Jones
It wasn't like purchasing a car, it was more like a walk in the park!! Our salesman had truly made our purchase so smooth. He was so friendly and efficient that we bought our car within a couple of hours and we were off with the keys. Excellent service highly recommended.
SAJADEA C
Very helpful clear concise friendly pleasure to visit honest straight forward whole family enjoyed meeting a very passionate caring informative professional team. Comfortable setting never felt under any undue pressure calm collective environment highly recommend. A lot better than the big dealers genuinely care deliver on all requests and promises.
Fiaz A
Excellent service, James very polite and helpful, very good car I bought, I would recommend this business to anyone... I do not need to say more... Dave Boardman.
David Boardman
Very happy with our purchase from here. Guys went well out of their way, alot of effort made towards getting our car. Well worth the drive from Hull. Kept in touch regarding everything before we got there. Car is everything we wanted. Very friendly helpful people. Definitely recommend the place!! Thank you for everything. Car is perfect!
Mrs High
